C2 CRM
C2 CRM is a browser-based Customer Relationship Management solution
developed by Clear C2, Inc.
C2CRM
is designed to help mid-sized companies improve productivity, save
costs, increase sales and profits, and build strong customer
relationships.
C2 CRM provides real-time information on leads, prospects and
customers. It tracks which marketing initiatives are the most
effective and offers the most comprehensive customer service
information.
In addition to providing a 360 degree view of your customers, C2 CRM
provides complete customer call history with the click of a button.
Customer Service Representatives are able to help customers more
efficiently resulting in improved customer satisfaction and loyalty.
Management can have enterprise-wide information when and where they
need it with a complete set of reports and charts.
By implementing any combination of the over 30 individual C2 CRM
modules and expand on them when required, specific business issues
can be individually addressed. The modules span six solution sets:
Relationship Management, Sales Management, Customer Service,
Marketing Management, Analytics and Knowledge Management, and
Utilities.
C2CRM is available on a variety of platforms including IBM system i,
system p, system z and system x. C2CRM supports Operating Systems on
these platforms such as Windows, OS/400 and Linux. It is available
on any Microsoft Windows Server supported hardware with databases
such as Oracle, Microsoft SQL Server and IBM DB2 as the reporting
database and IBM Lotus Domino as the application server.